Alitalia Flights

Alitalia

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Alitalia About Alitalia

Alitalia is the national flag carrier of Italy. It was founded in Rome in 1949. Leonardo da Vinci-Fiumicino Airport is used as a hub. Linate Airport in Milan is the second hub. Following a bankruptcy in 2008, a group of investors set up a “”Compagnia Aerea Italiana”” (CAI) consortium to buy Alitalia, which went bankrupt. At the end of 2014, Etihad Airways purchased a 49% stake.

Alitalia Hub airports

Rome-Fiumicino (FCO)
Milan Malpensa (MXP)
Milan Linate (LIN)
Turin (TRN)
Naples (NAP)
Catania Fontanaros International (CTA)

Alitalia Classes of Service

Alitalia has four classes of service:

Classica – Economy class

Passengers on short or medium haul flights receive a free drink and a snack or light meal service, depending on the length of the flight, whereas passengers on long haul flights receive a free meal.
Personal TV screens for entertainment are present in each seat in most flights.

Classica Plus – Premium Economy class

Alitalia offers a new travel class, Classica Plus, where passengers enjoy exclusive privileges with an Economy class ticket. Classica Plus is available on flights from Milan Malpensa to Tokyo, New York and Miami, with the new Airbus A330 aircraft.

Ottima – Business class for short and medium haul flights

Here, passengers enjoy an improved catering service and baggage allowance compared to Economy, as well as a dedicated check-in desk and access to the V.I.P. lounges in the airport.

Magnifica – Business class for long haul flights

Passengers of Magnifica enjoy special benefits, such as: monthly updated menu with wine selection, new blankets, cushions and linens, Bulgari amenity kits, china by Richard Ginori, and even flat-bed Magnifica Class seats (on Alitalia’s Airbus A330-200 and 777).


The airline has seasonal flights to and from Greece, Cyprus and Spain, especially in the summer, and is carrying tourists.

Domestic flight destinations in Italy: Alghero, Ancona, Bari, Bologna, Brindisi, Cagliari, Catania, Comiso, Florence, Genoa, Lamezia Terme, Milan, Naples, Palermo, Pescara, Pisa, Reggio Calabria, Trapani, Trieste, Torino , Venice and Verona.

Major countries that are flying abroad; Algeria, Brazil, France, Germany, Spain, Switzerland, United Kingdom and United States of America.

The airline has a codeshare agreement with the following airlines.

AeroflotChina Southern AirlinesLuxair
Aerolineas ArgentinasCroatia AirlinesMiddle East Airlines
Air BerlinCzech AirlinesMontenegro Airlines
Air CorsicaDelta Air LinesNiki
Air EuropaEtihad AirwaysRoyal Jordanian
Air FranceEtihad RegionalSaudia
Air MaltaFlybeSriLankan Airlines
Air SerbiaGol Transportes AereosTAP Portugal
Air SeychellesHainan AirlinesTAROM
airBalticHOP!Uzbekistan Airways
Azerbaijan AirlinesJet AirwaysVietnam Airlines
Bulgaria AirKLMVirgin Australia
China AirlinesKorean Air
China Eastern AirlinesKuwait Airways

Important Milestones

In 2009, Alitalia joins Air France-KLM Group, Delta Air Lines in Industry’s Leading Trans-Atlantic Joint Venture.

In 2010, Alitalia was nominated as Europe’s most punctual airline, and in 2011 as one of the five most punctual airlines in the world.

The Covid-19 pandemic, which appeared in 2020, the Italian government has taken control of the airline, as Alitalia cannot survive alone.

Alitalia Check-in

The online check-in Alitalia promises its passengers more time for the really important things in life and this is certainly not that one for hours at the check-in desk waiting at the airport.

Alitalia online check-in procedure

First you enter the reservation data. This can also be the data of people traveling with you. Then the booked flight is searched and you have the option to book additional services. In addition, the seat can be selected and, if you have excess luggage, you can specify and book here. By the way, you save 20 percent if you pay for excess baggage online instead of at the airport. Finally, you print out your boarding pass or you load it onto your smartphone.

Exceptions to online check-in

Alitalia online check-in is not possible if you are traveling alone as a minor, i.e. up to the age of 14. It also cannot be used by passengers who require special care. If you have special luggage with you, such as sports equipment or even pets, you cannot check in via the Internet. Also, online check-in cannot be carried out if you have a connecting flight with another airline (except Alitalia, KLM or Air France) on the same day.

Online Check-in

On the website of the Italian airline Alitalia (www.alitalia.com) you will find the tab “CHECK-IN”

Cancellation of the check-in

Check-in can also be canceled online. To do this, log in again and then cancel the check-in for the selected flight.

Check-in start time

Online check-in is available 24 hours before departure, unless you depart from the following airports, then it is even 30 hours:

Amman, Amsterdam, Lampedusa, Munich, Nice, Paris, Beijing, Toulouse, Tunis, Vienna

Click the button below to check in online.

ONLINE CHECK-IN

Airport Check-in

Alitalia closes its counters 30 to 60 minutes before departure, depending on the airport. The Italian airline also offers its customers self-check-in at ATMs for domestic and most European flights. Passengers must have their passport, ticket number and booking code ready.

Alitalia Baggage Allowance

Carry-on baggage

At Alitalia you can take important items, which are necessary during the flight, into the hand luggage. The dimensions of the hand baggage must not exceed 55 cm x 35 cm x 25 cm. In addition, the total weight of hand luggage must not exceed 8 kg in all connections and all booking classes.




Travel classBaggage
Lightno baggage
Economy1 x 23 kg*
Premium Economy2 x 23 kg
Business2 x 32 kg
Comfort (Rome-Milan)2 x 23 kg

*to/from Japan 2 x 23 kg. To Brazil 2 x 23 kg, from Brazil 2 x 32 kg. To Iran 1 x 23, from Iran 1 x 32 kg.

From Middle East (excl. Israel and Jordan)  to Usa, Mexico, Canada and vv.  2 x 23kg.

Checked baggage

Sporting equipments weighing 23 kg or less are considered normal baggage and are subject to baggage claim. Sporting equipment exceeding 23 kg is subject to excess baggage charges.

All musical instruments with dimensions not exceeding 115 cm and with a maximum weight of 8 kg can be carried in their cabin free of charge instead of hand luggage.

Instruments such as cello: 52x40x135 cm in size and weighing 55 kg should be carried in the cabin for an additional fee (Light Mouse can not benefit from this service). Reservations must be made to the airline at least 48 hours before departure.

Other luggage

For ski equipment, bicycles and golf equipment the size does not matter, as long as the luggage does not exceed the free baggage limit. Otherwise fees will be due. The same applies to other sports equipment and musical instruments. Baby carriages can be taken on board free of charge as a bed for infants.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

Alitalia Seat Selection

Alitalia automatically assigns each passenger a seat, which they can change free of charge. This is possible with both online and mobile check-in. Travelers can also choose their seat when checking in at the machine and at the counter. The Italian airline also offers seats with more legroom that are initially blocked for premium members. During online check-in, economy passengers can book free XL seats for an additional charge. The costs depend on the time remaining until departure. The closer the start comes, the cheaper the seat reservation becomes. For example, an XL seat on international flights costs € 45 five hours before departure and only € 20 three hours later.

Alitalia Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

MilleMiglia Frequent Flyer Program

The bonus program MilleMiglia Club of the Italian airline Alitalia has a comprehensive range of flexible award tickets. As a result, passengers have a wide selection of seat reservations, as well as a wide range of options for the travel organization. When you order a SuperFlex Award, which is available through the exchange of the collected miles, the traveler will be automatically upgraded. The MilleMiglia Club allows members who prefer to fly with Alitalia ten years, obtaining the exclusive Freccia Alata Plus “”Per Semper”” card. This offers a high flight comfort as well as high-quality upgrades by a free promotion into a higher passenger class.

Earn and redeem miles

The miles can be collected not only on flights with Alitalia but also on the airlines of the SkyTeam alliance, the Allianz Etihad Airways partners and other partner airlines such as Jet Airways, Malaysia Airlines and Qantas. There are four levels of leagues: Ulisse (from 20,000 annually), Freccia Alata Club (from 50,000 annually), Freccia Alata Club Plus (80,000 annually) and Freccia Alata Plus Per Semper (ten years in a row Freccia Alata Club status). From the Ulisse level, you can benefit from free luggage. In addition to the upgrades and improved service available through the frequent flyer program, the charity program from the MilleMiglia Club offers the opportunity to award the miles as a donation to non-profit associations.

Alitalia Food & Beverage

The airline offers various snacks, meals and drinks on board. In addition, passengers in all four classes can try Arabica instant coffee, which is available on all Alitalia flights. Special meals for religious, children, allergy sufferers and others can be pre-ordered up to 24 hours before departure.

Economy Class

On short international flights you will receive a snack and a drink. On board international long-haul flights that start in Italy, the airline offers you a menu with a warm main course. There is a choice of meat and pasta dishes. There is also antipasto, fresh fruit and a dessert. As a second meal, Alitalia will offer you a snack or breakfast depending on the flight time. If the flight takes longer than eleven hours, a third meal is served. This again consists of a snack and a drink.

Premium Economy Class

After boarding, the staff greets you with a welcome drink. The menu in the Premium Economy depends on the flight time: you get either a hot meal, a snack or breakfast. There are also various soft drinks as well as wines and Italian liqueurs.

Business Class Medium Haul

In addition to the welcome drink, you will receive various hot and cold non-alcoholic drinks and Italian wines during the flight. If you fly in the afternoon or evening, Alitalia also serves you an aperitif. On shorter routes, the airline offers various snacks, warm, rustic cuisine from Italy or breakfast. You can have a pasta dish for dinner or lunch. After each meal, the staff distributes limoncello liqueur.

Business Class Long Haul

The menu is similar to that of the Business Class Medium Haul class. There is also a larger wine selection that changes monthly. Meals are served on porcelain.

Alitalia Inflight Entertainment

Informational and entertaining material is offered in Alitalia flights, in order to make your flight even more pleasant and confortable. See below the in-flight entertainment provided in Alitalia flights, depending on class of service:

Classica – Economy class

– Selection of films and music programs, as well as of Italian and international newspapers
– “Ulisse” in-flight magazine
– Individual entertainment systems and LCD screens
– On long haul flights, passengers have the possibility to make external phone calls or calls to other passengers in the same flight
– Duty free shopping

Classica plus – Premium Economy class

In Classica Plus, Alitalia offers additional, exclusive privileges with an Economy class ticket, such as:
– A selection of movies and real-time news screened on new 10.6 inch screens, along with new generation noise isolating headphones
– USB port to recharge your portable devices and upload the digital contents of your laptop or MP3 player on the in-flight entertainment system
– Individual telephone with satellite technology
– Blankets, pillows and travel make-up bag

Ottima – Business class for short and medium haul flights

– Even more comfortable and spacious seats, thanks to the reduction of the number of rows from six to five
– Selection of films and music programs, as well as of Italian and international newspapers
– “Ulisse” in-flight magazine
– Duty free shopping

Magnifica – Business class for long haul flights

– Selection of films and music programs, as well as of Italian and international newspapers
– “Ulisse” in-flight magazine
– Individual entertainment systems and LCD screens
– On long haul flights, passengers have the possibility to make external phone calls or calls to other passengers in the same flight
– Duty free shopping

In addition to the above, passengers of the Magnifica Class can relax in specially designed spacious seats, with characteristics that vary depending on the aircraft and flight duration.

Wi-Fi

Alitalia passengers can surf the Internet on long-haul flights with A350 and and many A330 aircraft for a fee. The prices depend on the respective data volume or the duration of the WLAN use: travelers pay € 7.95 for an hour, € 11.95 for three hours and € 19.95 for the entire flight. Business Class and Finnair Plus Gold members can even surf the first hour for free.

Alitalia Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Alitalia.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Alitalia Lounge

Before your departure, relax in a comfortable and stylish leisure area, with numerous facilities that can transform your waiting into a special experience.

In total, you can find 15 Alitalia Lounges in the following airports:
Rome Fiumicino
Milan Linate
Naples
Venice
Turin
Catania
Palermo
Chicago O’Hare
JFK – New York

Alitalia
IATAICAOCallsign
AZAZAALITALIA

Founded:1946
Country:Italy
Hubs:ROM
Owner: Alitalia-CAI (% 51), Etihad Airways (% 49)
Alliance:SkyTeam
Frequent Flyer Program: MilleMiglia
Company slogan: Dream it, Live it

Number of Aircraft: 98
Destinations:  94
Average Age of Aircraft: 12.8
Type of Aircraft: Airbus, Boeing, McDonnell Douglas, Canadair, Fokker, Embraer, ATR, Dornier, Saab, British Aerospace, de Havilland Cana
Detail of Fleet: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Boeing 777-200, Boeing 777-300, Embraer 170, McDonnell Douglas MD-80

Head Office: Plaza Almerico da Schio, 3, 00054 Fiumichino, (RM), Italy
Phone Number: +39 06 65 64 0
Fax Number: +39 06 65 63 58 74
E-mail: ufficio.stampa@alitalia.it

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