AirAsia Flights


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AirAsia About AirAsia

The Malaysian airline Air Asia is based in Kuala Lumpur. Air Asia is the largest low cost airline in all of Asia. It wants to make flying possible for everyone with low prices. The low-cost flight concept operates according to a no-frills system, which enables the passenger to purchase certain services such as meals on board, luggage and seat selection for an additional fee in addition to the standard services included in the price. The state airline’s home airport, which was founded in 1993, is Kuala Lumpur International Airport. Important hubs are the Kota Kinabalu International Airport and the Senai International Airport in Johor Bahru. Air Asia has a Thai and an Indonesian subsidiary.

Founded in 1993, the low cost airline Air Asia began its activities three years later, in November 1996. Acquired in 2001 by the Malaysian businessman Tony Fernandes following too much debt, Air Asia has generated profits in 2002. From then, new destinations were offered to the customers. These new destinations from the Malaysian capital, displayed at very advantageous prices, have enabled the company to break the monopoly that Malaysia Airlines had until then. A second hub was opened in 2003 at Johor Bahru – Senai airport and flights to international destinations such as Bangkok, Xiamen, Macao, the Philippines, Cambodia or Vietnam were created in the years that followed.

The states of Sarawak and Sabah, in the north of the island of Borneo, are served by Air Asia from August 2006.In order to be able to increase its offer of destinations, the company began in 2004 to renew its entire fleet by ordering more than a hundred Airbuses. On April 5, 2007, Air Asia announced its three-year partnership with the British Formula 1 team Williams, as well as the creation of Air Asia X, a low-cost airline affiliated with Air Asia. In 2015, it opened a base in Lankgawi and a Seoul / Rome link.

The company has a large number of subsidiaries, the airlines it shares;

AirAsia X D7 XAX
Indonesia AirAsia QZ AWQ
Philippines AirAsia Z2 APG
Thai AirAsia FD AIQ
Thai AirAsia X XJ TAX
AirAsia India I5 IAD
AirAsia Japan DJ WAJ

AirAsia Hub Airports

Kuala Lumpur International Airport (KUL / WMKK)

AirAsia Classes of Service

The airline has 2 flight classes: Economy and Business.

Economy class
Standard Seat

For flights of this class, passengers can enjoy standard facilities such as free cabin baggage weighing 7 kg. If you want to eat, you can buy snacks or heavy on the plane. There are no entertainment facilities available in this class.

Hot Seats

During the trip, passengers can stretch their legs up to 20.3 inches in rows 1, 12 and 14. By choosing this class of flight, you can also be the first person to enter the aircraft. In addition, free cabin baggage weighing 7 kg is also available for you.

Business Class (AirAsia X)
Premium Flatbed

If you choose this class of flight, you can enjoy the Red Carpet service with check-in facilities in a special room, free lounge access, fast queue entry, free luggage up to 40 kg, free food, pillows and blankets, and entertainment facilities with Xcite a tab that allows you to watch movies or TV series, listen to music, play games, and read magazines.

The airline flies to smaller airports such as Macau and Xiamen, as well as to Jakarta and Bangkok airports in East and Southeast Asia, as well as to European destinations in Paris-Orly and London-Stansted.

Important Milestones

In June 2017, AirAsia won the ninth time award as “The World’s Best Low Cost Airline” from Skytrax. The same award has also been given to this airline from the World Travel Awards, for five times in a row from 2013 to 2017. In addition, AirAsia X also won awards as “World’s Low Cost Airline-Premium Class” and “World’s Best Low Cost Airline-Premium Class Seat “.

AirAsia Check-in

Online Check-in

Online check-in and mobile check-in are free of charge. Customers need their destination airport and booking number, and after check-in they receive a boarding pass that can be printed out, sent as an email or saved on their cell phone as a 2D barcode.

Please note that web check-in is only possible in the following cases:

  • For individual or group bookings up to a maximum of 50 people
  • 14 days to one hour before departure for AirAsia (AK, QZ, FD, PQ, Z2, I5) flights
  • Up to four hours before departure for AirAsia X (D7, XJ, XT) flights

This type of check-in is also excluded for pregnant passengers, travelers with children, travelers with reduced mobility or with special care, as well as children under 16 traveling alone and passengers who require medical care.

Important Note: Customers must pay an additional fee to check in at the airport counter. Air Asia online check-in, on the other hand, is completely free of charge. This also applies to mobile check-in via the app.

Click the button below to check in online.


Airport Check-in

Air Asia’s check-in counters open three hours prior to departure for international flights and Air Asia X connections, and two hours for domestic flights. There is a fee for the service of the counter staff, which varies depending on the route.

AirAsia Baggage Allowance

Carry-on baggage

Every air traveler – regardless of the flight class – is allowed to take a piece of hand luggage (maximum 56 x 36 x 23 centimeters) of maximum seven kilograms and a laptop or handbag on board. Various liquids must be transported in suitable containers with a maximum of 100 milliliters each. Such containers must be carried in a resealable plastic bag. Overall, this must not contain more than liters of liquid and must not be larger than 20 x 20 centimeters.

Checked baggage

Checked baggage can be booked online. Between 15 and 40 kilograms of luggage can be booked. A single piece of luggage must not be larger than 81 x 119 x 119 centimeters and weigh no more than 32 kilograms. Buggies, strollers or other means of transportation can be carried free of charge.

Other luggage

Smaller musical instruments up to 75 kilograms can be taken on board if a seat has been booked for them beforehand. Bringing golf luggage, surfboards, diving equipment, bicycles and cricket as well as ski / snowboard equipment must be booked in advance and costs extra. Fishing, archery, bowling, water skiing and windsurfing equipment, as well as hockey, lacrosse and tennis / badminton equipment are allowed as part of the checked baggage.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

AirAsia Seat Selection

Seat reservations can be made during online check-in or during mobile check-in. All Air Asia passengers can reserve a seat up to four hours before departure. To do this, they have to call up the digital cabin map and simply click on the desired place in the graphic. You can choose between a standard seat for 6 Malaysian ringgit (1.40 €) and a so-called hot seat for 30 RM (7 €). Hot seats are seats in the 1st, 12th and 14th rows that offer more legroom.

AirAsia Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

BIG Frequent Flyer Program

Numerous AirAsia customers are happy to take advantage of the BIG points program , which is very advantageous for frequent flyers. Membership is free and is managed through an account on the Air Asia website. Points collected, so-called BIG Points, are valid for 36 months. The first day of validity refers to the date the account was debited.

The main reason for registration is to collect points that can be exchanged for various rewards. Owners of BIG accounts can exchange their BIG points for flight tickets and hotel vouchers at the destination you want. You can also exchange points for various merchandise provided by AirAsia.

BIG Points can be obtained by flying using AirAsia or staying overnight in the Tune Hotel network. You can also exchange BIG points by making transactions using a bank credit card or staying at hotels that are AirAsia partners.

AirAsia Food & Beverage

For flights less than 75 minutes, AirAsia only provides snacks or snacks. As an LCC airline, AirAsia provides meals that passengers can buy at an additional cost (not included in the price of the airline ticket). Passengers can buy directly on the plane or pre-order online. However, the offer is varied and varies in connection with departure airports and destinations. Typical Asian dishes such as Goreng Mamak or Chicken Masala can be found as well as Western classics, including pasta, mushroom soup and wraps. If you order your meal in advance, you can be sure that you will get the meal you want. AirAsia offers vegetarian meals as well as breakfast, dessert, snacks and instant noodles. The drinks menu lists soft drinks, tea and coffee, but also exotic foods such as coconut water.

In the Value Pack and Premium Flex booking classes, on-board catering is included in the ticket price. The extent of the meals is determined by the flight duration. Please note that AirAsia does not serve alcohol on many flights. However, in Internet forums like TripAdvisor, passengers report that on-board personnel usually accept alcohol consumed on board in the duty-free area.

On selected flights, AirAsia also offers the Premium Flatbed booking class, which, like elsewhere in Business Class, enables comfortable sleeping. A warm meal is included in the ticket price as well as drinks. If you want to eat more than once on these longer flights, you have to pay extra.

Since AirAsia’s on-board catering options vary greatly depending on the route, it is highly recommended that you check the options and prices on the AirAsia website before departure or book and pre-order meals as required.

AirAsia Inflight Entertainment

At AirAsia, passengers are seated in either standard seats or hot seats. The former are chic leather seats that enable pleasant and cheap flights, the latter are even more comfortable seats with more leg room in the front of the aircraft. Conveniently, those who book these seats are allowed to board the aircraft first. The Premium Flatbed is ideal for longer flights, creating the best conditions for naps or even restful sleep. Passengers with a need for rest can book their seat in the quiet zone and soak up the atmosphere. Children under the age of ten are not allowed in the relaxation zone, the light is dimmed and the food is served faster. Asian, international and vegetarian food is distributed during the flights. Entertainment in the form of films, TV series, music, games and magazines is shown on the Xcite tabs with 10.1 inch screens.


The Wifi from AirAsia is called roKKi Wi-Fi. The fees amount to 8 RM (approx. 2 €) and include the data volume of 3 megabytes. After the volume has been used up, the service can continue to be used at a reduced speed. The WLAN service is only available on selected AirAsia flights and can only be used for instant messaging programs. The supported programs (WhatsApp, WeChat or LINE) must be installed before the flight. The access keys required for operation can be purchased from on-board personnel.

AirAsia Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with AirAsia.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

AirAsia Lounge

If you want to eat, work or relax while waiting at the airport, it is worth visiting one of the three zones in the AirAsia Premium Red Lounge. The first three hours of stay are free for Premium Flex and Premium Flatbed customers. Anyone else who would also like to enjoy the benefits of the lounge can book the entrance in advance online or pay on site.

IATA ICAO Callsign

Owner: Tune Group
Frequent Flyer Program: BIG
Company slogan: Now Everyone Can Fly

Number of Aircraft: 254
Destinations:  165
Average Age of Aircraft: 5.7
Type of Aircraft: Airbus
Detail of Fleet: Airbus A320, Airbus A320neo, Airbus A321neo

Head Office: KLIA Level 5, Departure Hall Main Terminal Building Kuala Lumpur International Airport (KLIA) 64000 Sepang, Selangor, Malaysia
Phone Number: +60 3 8660 4333, +60 6 0085 8888
Fax Number: +60 3 8777 8031
E-mail: [email protected]

Why should I choose?

Airline Website and Social Networks

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