Firefly Flights

Firefly

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Firefly About Firefly

Firefly is a subsidiary of Malaysia Airlines founded in 2007. On April 3, the low cost airline operates its first flight from Penang. A constantly developing airline, it continues to offer new destinations from its two hubs at Sultan Abdul Aziz Shah airport in Subang and at Penang international airport.

In June 2007, it announced the order for ten ATR 72-500s. The first aircraft were delivered in August and the previously used Fokker F50s were discontinued in 2018. Firefly appreciates the ATR 72-500s because they are low-fuel and low-noise aircraft, characteristics in line with its values concerning the protection of the air and environment. Firefly’s qualities were recognized at the 2010 Frost & Sullivan Asia Pacific Aerospace & Defense Awards, at which it received the award for Best Value Airline.

In November 2011, the unexpected resignation of Datuk Eddy Leong Chin Tung, Managing Director of Firefly, raised the question of the airline’s future. In question, the increase in the price of fuel and the decrease in sales to and from Europe. It is in April 2014 that Firefly celebrates its 7th anniversary, offering discounted plane tickets. In the same year, it introduced the “ready to go” service, which allows travelers to buy their meal in advance, then take it on board for consumption. Firefly is not a member of any alliance. Enrich is Malaysia Airlines’ loyalty program, which also works with Firefly passengers also.

Firefly Hub Airports

Sultan Abdul Aziz Shah Airport (SZB / WMSA)
Penang International Airport (PEN / WMKP)

Secondary hubs
Senai International Airport (JHB / WMKJ)
Sultan Ismail Petra Airport (KBR / WMKC)

Firefly Classes of Service

Firefly passengers can book two fare classes FlyPremier and FlyBASIC. Each offers various advantages such as seat selection, priority of baggage, access to the airport lounge, quantity of baggage or even flight change procedures. They can also spend time during the flight reading the in-flight magazine is Fireflyz. Drinks are complimentary during the flight. For any trip over 1h30, snacks are available for purchase.


Firefly’s flight destinations include, for example, various cities in countries such as Malaysia, Thailand and Indonesia. Destinations such as Banda Aceh, Kota Bahru, Singapore or Koh Samui are the focus of the destinations of the airline Firefly.

Firefly Check-in

Online Check-in

The airline also offers the option of online check-in, for example to reserve seats in advance and reduce waiting times at the counter. However, this service is mainly available for intra-Malay flights and flights from Singapore. The opening times for the web portal are: 14 days at the earliest or 24 hours to one hour before the official departure time for code-share flights. This does not apply to travelers with small children, passengers with restricted mobility or special care needs, and groups of more than nine people.

Click the button below to check in online.

ONLINE CHECK-IN

Airport Check-in

Firefly passengers can check-in from 1 hour to 30 minutes before departure. Check-in can be done at the airport check-in counters by showing your identity card and a print-out e-ticket.

Firefly Baggage Allowance

Carry-on baggage

Firefly allows one piece of hand luggage per passenger, which must not be larger than 56 x 36 x 23 cm and not heavier than 7 kg. In addition, a personal item such as a handbag, briefcase, baby food for the flight, binoculars, crutches or a small camera is permitted. Liquids that are carried in hand luggage must be kept in containers with a capacity of less than 100 ml. All containers must be packed in a resealable plastic bag with a maximum capacity of 1 liter.

Checked baggage

Each passenger has a free baggage allowance of 20 kg and can also book additional baggage of 5, 10 or 15 kg for a fee, which is cheaper online than at the airport. The FlyPREMIER booking class includes a free baggage allowance of 30 kg from the outset. A piece of luggage may generally not weigh more than 32 kg.

Other luggage

There are costs for other luggage. For sports equipment up to 20 kg, for example, the equivalent of around 15 euros must be paid. Firefly estimates excess baggage at 7 to 11 euros per additional kilogram.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information.

Firefly Seat Selection

To make a comfortable trip with Firefly, you must choose the right seat. In general, if you want to travel in a good seat, you should choose your seat in advance and disregard some extra fees if necessary.

Firefly Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

Enrich Frequent Flyer Program

Firefly loyal passengers can join the frequent flyer program, namely Enrich, which is the result of a partnership with Malaysia Airlines. Through this program, passengers can collect miles every time they fly with the two airlines. Offering various types of cards, namely Enrich Blue, Enrich Silver, Enrich Gold, and Enrich Platinum, the passenger miles collected can later be exchanged for various benefits, such as additional luggage capacity, airplane tickets, and the opportunity to stay for free.

Firefly Food & Beverage

In addition to free snacks and mineral water, Firefly also provides a varied main menu, ranging from Malaysian specialties, namely nasi lemak, briyani vermicelli, and ayam karipap, to Western culinary offerings, such as spaghetti bolognese and mac and cheese which can be ordered directly by passengers while on the plane.

Firefly Inflight Entertainment

Especially in long distances, Firefly offers in-flight entertainment, so you can enjoy your flight without getting bored.

The airline offers you movies, music, TV shows and more entertainment options that will allow you to travel without getting bored.

Firefly Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Firefly.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Firefly Lounge

The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Firefly lounges for a comfortable start to your trip.

Firefly
IATA ICAO Callsign
FY FFM FIREFLY

Founded:2007
Country:Malaysia
Hubs:SZB
Owner: Malaysia Airlines
Alliance:None
Frequent Flyer Program: Enrich
Company slogan: Beyond Convenience

Number of Aircraft: 12
Destinations:  11
Average Age of Aircraft: 11.1
Type of Aircraft: ATR
Detail of Fleet: ATR 72

Head Office: Lot R-01, 3rd Floor, CITTA Mall, No: 1, Jalan PJU 1A/48, Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia
Phone Number: +60 3 7845 4543
Fax Number: +60 3 7846 6461
E-mail: customer_care@fireflyz.com.my

Why should I choose?

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