Avianca Flights


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Avianca About Avianca

Avianca is a Colombian airline and flag carrier in the South American country. Avianca is based in the capital Bogotá. Avianca is not only the largest airline in Colombia to date, but also the oldest airline on the American continents and the second oldest in the world (first KLM). In fact, the company also has German roots: in 1919 the airline was founded by the German Werner Krämer, among others, as SCADTA – an abbreviation for “Sociedad Colombo Alemana de Transporte Aéreo”, which literally means Colombian-German society for air transport. The company’s first flight, which takes place between the cities of Barranquilla and Puerto Colombia. In September 1921, the first regular flights started. Subsequently, in 1940, Pan American Airways, which bought the company in 1931, merged with the Servicio Aereo Colombiano. It is the birth of Avianca.

In 1954, the company bought SAETA and on June 3, 1955, it created Helicol, a helicopter company. Avianca, SAM Colombia and Helicol created an alliance to gain market share in 1994. Then, in 2002, Avianca and SAM joined their rival, ACES Colombia. The alliance nevertheless ended 18 months later and resulted in the disappearance of ACES.

In 2004, the airline joined a Brazilian conglomerate, Synergy Group. In 2009, it merged with Taca International Airlines, allowing the group to become the second largest airline group in Latin America. The company joined Star Alliance in 2012.

After Brazil and Ecuador, Avianca opens a branch in Argentina in 2017. In 2019, the Colombian company launches Avianca Express which provides domestic connections. On the model of low-cost airlines, the national subsidiary carries out “point-to-point” connections rather than passing through airport connection platforms.

Avianca has been awarded several times as the best airline in South America. One of the basic principles is to connect people in the Spanish-speaking world and to represent Colombia externally. Security, flexibility, friendliness and commitment are self-evident company principles. There are usually two on-board classes: the business and the tourist class. Service on board includes a large selection of menus and modern entertainment technologies. Every passenger on long-haul flights has a small monitor on which they can watch films. The frequent flyer program is called Lifemiles. Rewards include ticket upgrades and free entry to the VIP lounges. The airline even offers entire vacation packages under the name Avianca Tours.

On May 10, 2020, the airline declared bankruptcy, seriously affected by the Covid-19. It thus seeks to restructure its economy.

Avianca Hub Airports

Bogota El Dorado International Airport (BOG / SKBO)

Avianca Classes of Service

It offers Economy and Business booking classes to airline passengers. It is also divided into various classes as Economy cabin (XS, S, M, L) and Business cabin (XL, XXL). The service you will receive in each class varies.

Economy Class

Size S: It is designed for passengers who travel light and need basic attributes. It offers the lowest and most competitive prices. It includes hand luggage of up to 10 kilograms and accumulates 25 percent of the miles traveled. For the rest of the benefits you have to pay.

Size M: It is a combination of good price and benefits. Includes hand luggage, a 23-kilo hold bag and a preselection of a chair. Accumulate 100% of the miles traveled. It is paid for the rest of benefits.

Size L: Prioritizes the benefits, since in addition to hand luggage, you can travel with 2 suitcases of up to 23 kilograms, preferred seat with more space in the Economy Plus strip and reserved luggage rack. It allows the change of itinerary, reimbursements, has a preferential boarding, flight advancement at the airport and grants 150% of miles traveled. The only additional payment you have is access to the VIP room.

Business class

Size XL: It is the first strip of the executive class. It allows hand luggage, two suitcases in the hold of up to 32 kilograms, has a preferential boarding, VIP lounge and grants 150 percent of the miles traveled. The services that are not included for which you have to pay are the change of itinerary, the reimbursements and the advance of the flight at the airport.

Size XXL: It is designed to travel without complications The traveler can carry hand luggage, two suitcases of up to 32 kilograms, preselect the chair, receive special onboard service, VIP lounges, change itinerary, receive refunds, have preferential boarding, change the itinerary, advance the flight and receive up to 200 percent of the miles traveled.

The flight destinations are mainly in North and South America. One focus is on domestic flights, e.g. to Medellín, Cali, Cartagena or Barranquilla. Other important destinations are Miami, Los Angeles, Buenos Aires and Mexico City. Only Barcelona and Madrid are served in Europe, but other destinations are planned.

The airline has a codeshare agreement with the following airlines.

Aeroméxico Copa Airlines Lufthansa
Air Canada Cubana de Aviación Silver Airways
Air China Etihad Airways Singapore Airlines
Air India EVA Air TAME
All Nippon Airways Gol Transportes Aéreos Turkish Airlines
Avianca El Salvador Iberia United Airlines

Avianca Check-in

Avianca offers its passengers four check-in options: at the counter, at the machine, online and mobile.

Online Check-in

The airline enables online check-in from 24 hours before departure. The times for this service vary depending on the flight route and whether or not baggage is to be checked in. If you want to check in with your smartphone, you can do this on an optimized website. However, this service is not possible for all flights. For more information, go to the airline’s website.

Click the button below to check in online.


Airport Check-in

For domestic flights, the airline recommends checking in one hour in advance and for international flights three hours before departure. Passengers who want to avoid long waiting times at the counter can use the self-check-in at the machine.

Avianca Baggage Allowance

Carry-on baggage

Each passenger is allowed to carry 10 kg of hand luggage as well as a personal item (e.g. handbag, camera, blanket). However, the piece of hand luggage must not be larger than 115 cm (sum of the three outer dimensions). Liquids in containers of more than 100 ml volume as well as any kind of knives, blades and similar sharp-edged objects are generally prohibited in hand luggage. LifeMiles members and travelers with Star Alliance Gold status who have a Business Class ticket are allowed to take two pieces of hand luggage with them.

Checked baggage

On flights within Peru and Colombia, each passenger can check in 23 kg of luggage in Economy Class and 32 kg of luggage in Business Class (each divided into two pieces of luggage). On flights between other South American countries as well as North and Central America, the baggage limit is 32 kg (split into two pieces) in Economy Class and two times 32 kg in Business Class. Passengers traveling between the United States, Mexico, Canada, the Caribbean and Europe can check in twice 23 kg in Economy Class and twice 32 kg in Business Class. LifeMiles and Star Alliance Gold members are allowed to give up two 23 kg in Economy and two 32 kg in Business Class on all flights. LifeMiles Diamond or -Gold members and passengers with Star Alliance Gold status are also allowed to take one additional piece of luggage, which may weigh a maximum of 20 kg. In any case, small children without their own seat may only check in one piece of luggage that must not weigh more than 10 kg. For all items of luggage, the sum of the three external dimensions must not exceed 158 cm.

Other luggage

Provided that the sports equipment to be transported is not larger than 230 cm and the free baggage allowance is not exceeded by the transport, this can be transported free of charge. Musical instruments can also be checked in free of charge within the free baggage allowance. Otherwise, excess baggage fees must be paid or fees for booking an additional seat if a larger instrument (up to 75 kg and 203 cm) is to be carried in the cabin.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

Avianca Seat Selection

Avianca is currently not providing information on the allocation of standard seats and XL seats. Customers can find news on the airline’s website. Passengers who need an additional seat can reserve it under certain conditions.

Avianca Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

LifeMiles Frequent Flyer Program

LifeMiles is Avianca’s loyalty and bonus program, for which numerous partners have been won. These include all Star Alliance airlines, internationally renowned rental car companies and hotels, restaurants with international cuisine, auto repair shops and hospitals. The participant can collect and redeem miles with all partners. The various options for redeeming miles include free flights, upgrades from economy to business class, magazine subscriptions, luxury dinners, adventure and adventure events or luxury menus and much more.

Division into several member stages

The free registration to LifeMiles is open to all interested customers, provided they have Internet access. Because the entire program is handled online, registration is only possible on the website. The free registration initially entitles you to earn and redeem miles. If sufficient miles have been flown after a year, the member can be admitted to the silver, gold or diamond elite status. Silver status, for example, requires 22,000 miles. If the member has achieved elite status, they can benefit from various advantages of LifeMiles in the SkyTeam. Depending on the status, free excess baggage, preferential treatment for baggage handling and check-in, lounge access with an accompanying person and much more.

Avianca Food & Beverage

In addition to economy, Avianca also offers business class on most routes. In both booking classes, on-board catering is already included in the ticket price. The airline only speaks generally of a wide range of meals and beverages, including beer and wine, on its website. It is possible to order special meals such as kosher food, vegetarian or gluten-free meals in good time before departure, or to pre-order dishes that are based on medical or religious requirements.

In Economy class, on international flights, the company offers two types of menu depending on the duration of the flight. The dishes are accompanied by drinks and a traditional Colombian dessert. Passengers with specific food requirements can request it at the time of booking. In Business Class, passengers have a wide choice of dishes, but also desserts and drinks.

Avianca Inflight Entertainment

Especially in long distances, Avianca offers in-flight entertainment, so you can enjoy your flight without getting bored.

The airline offers you movies, music, TV shows and more entertainment options that will allow you to travel without getting bored.


Avianca currently does not offer WiFi during the flight. It is currently unknown whether the fleet should be equipped with the Internet in the future. Information is available on the airline’s website.

Avianca Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Avianca.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Avianca Lounge

The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Avianca lounges for a comfortable start to your trip.

IATA ICAO Callsign

Owner: Avianca Holdings S.A.
Alliance:Star Alliance
Frequent Flyer Program: LifeMiles
Company slogan: Todo Para Enamorarte ("Everything For Your Love") Es Por Ti ("It's For You") Con Todo Gusto ("With Pleasure") The First Airline of the Americas

Number of Aircraft: 84
Destinations:  114
Average Age of Aircraft: 6.8
Type of Aircraft: Airbus, Boeing
Detail of Fleet: Airbus A319-100, Airbus A320-200, Airbus A320neo, Airbus A321-200, Airbus A321neo, Airbus A330-200, Boeing 787-8, Boeing 787-9

Head Office: Avenida Eldorado No 92-30, Centro Administrativo Avianca, 4879773 Operaciones Cap Jacome, Bogota, 1, Colombia
Phone Number: +57 1 401 3434
Fax Number: +57 1 413 8716

Why should I choose?

Airline Website and Social Networks

Airline Mobile Apps

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