Austrian Airlines Flights

Austrian Airlines

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Austrian Airlines About Austrian Airlines

Austrian Airlines was founded in Vienna in 1957 and is Austria’s flag carrier airline. In 2009, Lufthansa bought all the shares. Austian Airlines totally owned by Lufthansa Group. Austrian occupies a leading position in Austria’s aviation industry and is an integral part of Lufthansa, Europe’s largest airline group. As of Today, the Lufthansa-owned company maintains a fleet of 85 aircraft, consisting of Boeing’s for long-haul flights and Airbus, Embraer and Bombardier for medium and short-haul flights.

The Austrian Airlines logo is an upward-pointing arrow that reminds of a plane taking off and symbolizes dynamism. It is in the national colors of Austria, red and white. The frequent flyer program Miles & More was taken over by Lufthansa. Austrian Airlines has boasted several awards in the past, including first place for the best cabin crew in Europe (2016 – 2014, 2011 – 2008, World Airline Awards Skytrax) or first place for the best business class catering (2015 and 2007, World Airline Awards Skytrax).

In 2000 Austrian Airlines became a member of the Star Alliance. The same year, she bought the company Lauda Air, and the following year Rheintalflug. From 2004, Lauda Air becomes the subsidiary of Austrian Airlines and is dedicated to charter flights. Austrian also has a regional subsidiary, Austrian Arrows (or Tyrolean Air) and has a 23% stake in the company Ukraine International Airlines. However, the company separated from Lauda Air, the latter having ceased operations in April 2013.

Austrian Airlines currently serves 130 destinations on all continents and carries more than 10 million passengers per year. In 2019, the company decided to initiate a complete renewal of its fleet. It intends to replace all its Bombardier Q400s with Airbus A320s by 2021. It has also sold its air routes which have not passed through Vienna airport to its parent company since 2009, Lufthansa, and Eurowings.

Austrian Airlines Hub Airports

Vienna International Airport (VIE)

Focus cities:
Innsbruck Airport
Salzburg Airport

Austrian Airlines Classes of Service

The Austrian Airlines flights offers its guests a two-tier system consisting of Economy Class and Business Class available. They differ in terms of cabin equipment, service, conditions and price. There are further differences between short, medium and long-haul flights.

Economy Class

In Economy Class there are three additional subdivisions “Light”, “Classic” and “Flex”. The three additional booking classes differ in terms of price, reimbursement and rebookability. In Economy Class there is a free drink on short-haul routes, and a warm menu is also served for medium-haul routes with a flight time of two and a half hours. If you want more legroom in the Austrian Airlines Economy Class, you can book it. On long-haul flights, ergonomic seats with a relax function ensure a relaxed travel time.

Business class

For Business Class customers there is an extra check-in, more free and hand baggage, a lounge, faster baggage handling and faster passing through security controls. There are wider seats, more food choices on board and Austrian Airlines keeps the next seat free. In order to make business customers more comfortable on long-haul flights, amenity kits are distributed to them. a. contain an eye mask, socks, earplugs, toothpaste and toothbrush.


The Austrians’ intense interest in Greece is also reflected in the flight of the airline. Airline flights are made to 17 different Greek cities seasonally, especially to holiday regions. These cities are; Cephalonia, Chania, Chios, Corfu, Kandy, Kavala, Mykonos, Mytilene, Patras, Preveze, Rhodes, Samos, Santorini, Skiathos, Volos and Zakynthos.

The airline also makes seasonal flights to cities; Bari, Lamezia Terme in Italy; Dubronik and Split in Croatia; Reykjavik in Iceland; Marrakech in Morocco; Saint Petersburg in Russia, Colombo in Sri-Lanka; Birmingham and London in the UK (London Gatwick International Airport and London Stansted Airport)

The cities where the airline is flying in the country; Graz, Innsbruck, Klagenfurt, Linz and Salzburg.

Some of the 66 countries flying abroad; Germany, France, Bulgaria, Greece, Iran, Italy, China, Poland, Romania, Russia, Spain, Sweden, Switzerland, Ukraine, Turkey and the United States.

The airline has a codeshare agreement with the following airlines.

Adria AirwaysBelaviaLufthansa
Air CanadaBrussels AirlinesLuxair
Air ChinaCathay PacificMontenegro Airlines
Air FranceCroatia AirlinesScandinavian Airlines
Air IndiaEgyptAirSwiss International Air Lines
Air MaltaEthiopian AirlinesTAP Portugal
airBalticEurowingsTAROM
All Nippon AirwaysGeorgian AirwaysThai Airways
Asiana AirlinesGermanwingsUkrayna Havayolları
Atlantis European AirwaysIran AirUnited Airlines
Bangkok AirwaysLOT Polish Airlines

Important Milestones

In 2000, Austrian Airlines joined Star Alliance.
In 2001, Austrian Airlines took 1st place for “Staff Service Excellence Europe” from the Skytrax World Airline Awards.
In 2009, Austrian Airlines won the 2nd award for “Best Cabin Staff” in Skytrax World Airline Awards and for “Best Airline in Europe for Food & Drink” from Business Traveller.

Austrian Airlines Check-in

Online Check-in

Online check-in can be found on the airline’s homepage. There you simply click on “Web Check-in” , as online check-in is called at Austrian Airlines, and you can immediately enter your last name and e-ticket number to log in.

The Austrian Airlines web check-in in detail

At online check-in, passengers can choose a seat, this applies to holiday and scheduled flights.

If there is a booking for several people, you can also check in the others. Of course, it is also possible to reserve a seat for the fellow travelers.

The boarding pass is either printed out after the check-in process or can be saved directly on the smartphone.

Luggage is handed in at the airport at the baggage drop-off counter. In Vienna there is even the option of using a self baggage drop-off counter, which can save even more time.

Red services

The Redservices is available during online check-in, which means that the passenger can book additional services. These include the Redlounge, the Redupgrade or Redextra Bag, to name just a few.




Web check-in by Austrian Airlines via app

The “Austrian” app is available for Android and iOS (Apple). In addition to the check-in option up to an hour before departure, bookings can also be made, flight upgrades and current flight information can be called up.
If you don’t want to use the app, but you can still check in with your mobile phone, that’s no problem. For this purpose, the airline has set up a website specially optimized for mobile devices. The address is: m.austrian.com.

Check-in start time

Web check-in is available for scheduled flights 36 hours before the flight departs. If it is an Austrian myHoliday holiday flight, you can check in 24 hours in advance.

Check-in ends 45 minutes before departure.

Click the button below to check in online.

ONLINE CHECK-IN

Airport Check-in

If you prefer to check-in personally at the counter, you can do this at the same time as checking in your luggage. Alternatively, ATMs from Austrian Airlines are available at the airport for self-check-in.

Austrian Airlines Baggage Allowance

Carry-on baggage

The airline Austrian Airlines is allowed to take a small piece of luggage with the dimensions 55 x 40 x 23 cm as hand luggage on board the aircraft. Passengers traveling in economy class should ensure that the luggage weighs no more than 8 kg. Two 8 kg luggage can be carried in Business Class. In addition, the passenger may take another personal item into the cabin with the maximum dimensions of 40 x 30 x 10 cm. Liquids must be packaged according to applicable EU regulations.

Checked baggage

At the check-in desk, passengers on a flight of Austrian Airlines can carry two luggage in the Business Class up to a maximum weight of 32 kg and in Economy Class a luggage up to 23 kg. (One exception is the Economy Light rate available on domestic routes, which does not include a free baggage.) There is also a limit to the size of the suitcase or bag. Thus the maximum size is 158 centimeters in the sum of all sides. Under two years of age are entitled to a free baggage of 23 kg each.

Other luggage

If the indicated dimensions and the maximum transport weight are not sufficient, for example in the case of over-luggage, or special luggage such as musical instruments, Austrian Airlines will charge extra charges. The additional fees vary between 50 and 450 euros and depend on the route and the dimensions. For sport luggage, a lump sum of 50 euros (inner-European) or 100 euros (intercontinental) must be paid in the event of an excess of the free baggage allowance. Ski or snowboard equipment is excluded from the package. These can be transported on most routes free of charge (not in the Economy Light tariff). For any sports bag, you must contact the airline by phone or via a contact form.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

Austrian Airlines Seat Selection

At Austrian Airlines, passengers can reserve their desired seat directly when booking and up to 48 hours before departure. The prices for this service vary depending on the flight class booked. On European routes in the Economy Light Class there is a fee of EUR 12, in the Economy Classic and Flex classes seat reservation is included. Seat reservations on intercontinental routes cost between 15 and 35 euros in Economy Class and between 35 and 55 euros in Premium Economy Class, depending on the destination. Alternatively, seats can be selected free of charge from the remaining areas at check-in.

Austrian Airlines Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

Miles & More Frequent Flyer Program

Austrian Airlines, a subsidiary of Lufthansa, offers its passengers the Miles & More program as it does in Lufthansa as a loyalty program. If you want to be a Miles & More member, you can register at the airline’s website. Mileage accrual applies not only to Austria Airlines flights but also to other Star Alliance member airlines.

Europe’s leading frequent flyer program offers numerous advantages

Miles & More is considered to be the most widely used frequenting program in Europe. The reason for this lies in the numerous advantages that one has by membership. Overall, the program offers four categories that lead to membership. These include Miles-and-More participants, Frequent Traveler, Senator and Hon-Circle members. The special feature of the program is that you as a Hon-Circle member must collect a total of 600,000 miles in two consecutive calendar years. As a standard member of Miles and More, you only have to collect a flight mile to become a member.

Austrian Airlines Food & Beverage

Eco Class

In Economy Class you can look forward to standard menus or alternatively one of 14 special menus for medium or long-haul flights with a flight time of approx. 2.5 hours. A warm DO & CO menu is served as the standard menu. A selection of special menus tailored to different needs ensures that you will find what you are looking for in culinary terms. Different variants are available and must be booked at least 24 hours before departure because they are freshly prepared. The special menus range from a religious (e.g. kosher) catering to a vegetarian option to menus for diabetics, allergy sufferers (gluten / lactose) or for younger guests from the age of two. Even reduced-calorie or low-salt special menus are available.

If you are a passenger on a short-haul flight, there is a selection of non-alcoholic drinks and various beers and wines, but no hot food. If you would also like to enjoy an exclusive menu on short-haul flights, you can book it for an additional fee of 15 euros.

Business class

In Business Class you get free meals on short and medium-haul flights. In addition to the 14 possible special menus from light food to a low-fat and low-cholesterol menu to a vegan version, exclusive DO & CO menu creations are served. You can specify your preferred menu when you book your flight with Austrian Airlines or you can book it afterwards.

Individually prepared menus are also waiting for you on long-haul flights. Enjoy a tasty soup as a starter and then choose your favorite between three main dishes. Fresh pastries and variations of cheese enliven the dessert. Various hot and cold drinks, which also contain specially selected wines for business class, round off your catering in this seating category.

Austrian Airlines Inflight Entertainment

Informational and entertaining material is offered in Austrian flights, in order to make your flight even more pleasant and confortable. See below the in-flight entertainment provided in Austrian Airlines flights:

  • A wide selection of films (one specially for children), audio channels & computer games
  • Free onboard catering
  • Newspapers & magazines
  • The latest on-board cinema entertainment
  • On-board shopping of a wide selection of products and brands

Wi-Fi

WiFi is available on board Austrian Airlines flights. The FlyNet Mail and Surf service package is suitable for writing and sending emails as well as for using social networks. It costs three euros for less than an hour, 5 euros for one to two hours and seven euros for more than two hours. The FlyNet Stream package for fast surfing can be booked for seven euros for less than an hour, ten euros for one to two hours and twelve euros for more than two hours. There is also a large selection of films available on long-haul flights.

Austrian Airlines Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Austrian Airlines.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Austrian Airlines Lounge

Austrian operates 6 Lounges on Austrian Star Alliance Terminal at its hub in Vienna. It also operates a Business Lounge in Domodedovo Airport in Moscow.

Access to Austrian Airlines Lounges is allowed to Miles & More HON Circle Members, Senators who are travelling with Austrian and Austrian Business Class passengers.

Passengers with a frequent flyer card and/or appropriate ticket or passengers travelling in Business Class may also enjoy Austrian’s Partner Lounges around the world.

Austrian Airlines
IATAICAOCallsign
OSAUAAUSTRIAN

Founded:1957
Country:Austria
Hubs:VIE
Owner: Lufthansa Group
Alliance:Star Alliance
Frequent Flyer Program: Miles & More
Company slogan: The charming way to fly

Number of Aircraft: 85
Destinations:  130
Average Age of Aircraft: 15.7
Type of Aircraft: Embraer, Airbus, Boeing, de Havilland Canada
Detail of Fleet: Airbus A319, Airbus A320, Airbus A321, Boeing 767-300, Boeing 777-200, Bombardier Dash 8 Q400, Embraer 195

Head Office: 1030 Vienna Marxergasse, Austria
Phone Number: +43 5 1766 1000
Fax Number: +43 1 6886 526
E-mail: public.relations@austrian.com

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