Air New Zealand Flights

Air New Zealand

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Air New Zealand About Air New Zealand

Air New Zealand airlineis one of the largest in the South Pacific. Around 116 million passengers are transported annually, with the airline’s focus on Australia and the South Pacific, with some destinations in Europe, North America and Asia.  The airline was founded in 1940 as Tasman Empire Airways Limited, Air New Zealand is New Zealand’s national airline. Air New Zealand directly serves 47 cities in 15 countries, including over 470 flights per day to 26 destinations within New Zealand.

In 1999 Air New Zealand joined the Star Alliance, which allowed even more destinations to be offered through the alliance partners. The alliance also enables frequent flyers to earn miles with other Star Alliance airlines worldwide. Air New Zealand is committed to both leisure and business travelers.

In 2005, Airline commenced introduction of its new long haul international services on Boeing 770-220 and refitted Boeing 747-400s. The new service delivers state-of-the-art in-flight entertainment systems and lie-flat seating in Business Premier class.

The convenience of the aircraft has been improved again in recent years. A premium economy class was introduced, which is between the economy class and the business premier class. Thanks to this introduction, passengers can too fly cheaply . Furthermore, some BOEINGs were equipped with a modern on-demand entertainment system, not to forget the original New Zealand food on board. Passengers can enjoy premium New Zealand food and wines on their flight and to compliment their inspiring journey, staff are attired in a new uniform designed by leading New Zealand designer, Zambesi.

Air Nelson and Mount Cook Airline are subsidiaries of the company.

Air New Zealand Hub Airports

Auckland Airport
Christchurch International Airport
Wellington International Airport

Focus cities
Los Angeles International Airport
Sydney Airport

Air New Zealand Classes of Service

Pacific Economy class

The Pacific Economy cabins are specially designed to make long-haul international travel a more enjoyable experience. Friendly, professional crew will make sure you’re comfortable throughout your journey. You’ll appreciate the generous personal space and ergonomically designed seats.

The style of food and beverage is modern and innovative, with an emphasis on New Zealand flavours. For those with special dietary needs, a full range of 22 special meal options is also available, so long as we are advised of your specific request at least 24 hours before departure. Air New Zealand also offer a wide selection of complimentary beverages including quality New Zealand and Australian wines to accompany your meal.

Business Class

Hard work needs to be balanced with life’s pleasures. Travel in Air New Zealand Business Class and enjoy the quiet, relaxed ambience and the world renowned outstanding service.

Experience the very best of inflight dining in the new Business Premier cabin and enjoy a unique New Zealand dining experience, designed by a team of consultant chefs: Premium New Zealand wines and innovative 42 Below cocktails (cocktails available on long-haul flights only). New crockery and cutlery uniquely designed for airline. New self-service refreshment areas offering essentials like drinks and snacks through-out your flight (available on long-haul flights only).

Business Premiere

Business Premier is available on 747 and 777 aircraft on long-haul routes and some Tasman and Pacific flights. Relax in comfort while you enjoy the special features of the Business Premier seat:

  • A luxurious 22″ wide leather armchair with separate ottoman footrest that doubles as a visitor’s seat
  • A seat that converts to a 6’7.5″ bed – the most comfortable fully flat bed in its class
  • Your own large cotton pillow, duvet and sleep sheet, the finishing touch for a perfect in-flight sleep
  • Generous recline and adjustable lumbar support
  • Unique design that allows take-off and landing in a reclined seat position
    Direct aisle access for everyone
  • A large adjustable table that lets you work and dine
  • Multiple stowage options, including a large literature pocket and stowage wells underneath the ottoman and within the armrest
  • Three individual reading lights – to provide discreet light just where you need it
  • A retractable cocktail tray and convenient water bottle holder

Air New Zealand fly to 20 countries worldwide. The main destinations are; Australia, Canada, China, Cook Islands, Fiji, French Polynesia, Hong Kong, Indonesia, Japan, New Caledonia, Niue, Norfolk Island, Samoa, Singapore, South Korea, Taiwan, Tonga, United States, Vanuatu.

The airline has a codeshare agreement with the following airlines.

Aerolíneas Argentinas Cathay Pacific Singapore Airlines
Air Canada Etihad Airways South African Airways
Air China EVA Air Turkish Airlines
Air Tahiti Nui Fiji Airways United Airlines
Aircalin Lufthansa Virgin Atlantic
All Nippon Airways Qantas
Asiana Airlines SilkAir

Important Milestones

Recent awards include “Best Long Haul Airline” in the seventh annual Conde Naste UK Readers’ Awards; Best Business Class to the South Pacific in 2006 by Business Traveller Magazine and “Best Pacific Airline” for the seventh year in a row at the TTG Asia Travel Awards 2005.

Air New Zealand Check-in

Online Check-in

In addition to check-in at the counter, the New Zealand airline also offers mobile and online check-in with a computer or smartphone. Passengers can check in online for national flights up to 30 minutes and for international flights up to 90 minutes before departure. Anyone who has not printed out their electronic boarding pass or saved it as a 2D barcode on their cell phone can pick it up at the airport counter or at the online check-in counter.

Click the button below to check in online.


Airport Check-in

Air New Zealand recommends that passengers check in at least two hours before departure for international flights and 30 minutes in advance for domestic flights. For United States flights, passengers should be at the airport three hours before departure.

Air New Zealand Baggage Allowance

Carry-on baggage

Air travelers may take a piece of hand luggage with a maximum weight of 7 kg and the total dimensions (length + width + height) of 118 cm onto the plane. A personal item, such as a coat, a handbag, a walking stick, a camera or a flat laptop bag, may also be taken on board. Business Class, Premium Economy or other passengers such as those with Star Alliance Gold status can carry up to two pieces of hand luggage on board. A total weight of up to 14 kg (with a maximum weight of 10 kg for a single piece of hand luggage) must be taken into account.

Checked baggage

The free baggage allowance is one piece of luggage for economy passengers, two pieces of luggage for premium economy passengers and three pieces of luggage for business class passengers. For members of the Star Alliance Gold, Elite / Gold Airpoints or Koru, they can take two pieces of luggage in Economy Class and three pieces of luggage in Premium Economy or Business Class. In the described cases, a piece of luggage may not weigh more than 23 kg and must not exceed the external dimensions of 158 cm (length + width + height).

Other luggage

If bicycles have been properly packed, they will fall below the free baggage allowance as checked baggage. In addition, sports equipment such as golf clubs, skis and snowboards as well as surfboards can be carried as standard luggage as long as they do not exceed the free luggage limit. Please note that an increased length of up to 199 cm is permitted for sports luggage. Excess baggage fees will be charged for other sports equipment above the baggage allowance. The carrying of such larger luggage is subject to space availability.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

Air New Zealand Seat Selection

Air New Zealand allows passengers on certain flights to reserve a certain number of seats available. Whether this service is chargeable or not depends on the chosen place and tariff. In principle, fees are charged for the reservation of standard seats in the short and medium-haul rates Seat and Seat & Bag – depending on the route between 5 and 15 New Zealand dollars (approx. 3-12 euros). In all other booking classes, the selection of a seat is included in the price. For international flights, reservations can be made up to three hours before departure and for domestic flights up to 30 minutes before departure. XL seats can be booked for 15-85 euros depending on the location and route.

Air New Zealand Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

Airpoints Frequent Flyer Program

Air New Zealand offers its customers the Airpoints bonus program to earn miles. The frequent flyers can use the status points to achieve the status Silver, Gold and Gold Elite. For example, Gold Elite members benefit from standby upgrades that offer a higher flight class. By logging into the homepage, frequent flyers not only have access to their mileage account, but also find a wide range of information about partners, Airpoints Dollars and much more. Priority boarding and discounted business class flights are just two of the many benefits Air New Zealand offers with its bonus program.

Air New Zealand is a partner of the Star Alliance

As a partner of the international Star Alliance, Air New Zealand offers a wide range of discounts and rewards. Star Alliance members have the option to further increase their mileage account with flights from Air New Zealand or other participating airlines. The Trans-Tasmanian association with Virgin Australia provides further benefits, as does the partnership with Etihad Airways. Airpoints status points for Gold or Elite members do not expire immediately if you do not reach the annual flight miles, but passengers have two months to get their status back.

Air New Zealand Food & Beverage

On long-haul flights, Business Class passengers can choose from an extensive range. For example, sumac salmon salad with cucumber tobacco, roasted grapes and lemon dressing or chicken thighs on sweet potato and miso puree with edamame beans, spinach and shiitake mushrooms in chilli are served.

For breakfast, in addition to breakfast classics such as smoothies, muesli, yoghurt or croissants, passengers can also choose warm dishes such as bacon rolls or cinnamon pancakes.

On night flights there is also the possibility of a light dinner or a late breakfast. Air New Zealand offers a simplified menu on shorter domestic flights and in economy class.

In addition to the classic food offerings, the airline also accepts orders for special meals. These must be ordered at least 24 hours before departure. Special meals include, for example, special dishes for babies and toddlers. If possible, this food is served before adult meals. In this way you can help your children eat and then enjoy your own meal in peace.

Passengers can also order vegetarian, vegan, gluten-free and low-fat dishes. A food option for diabetics is also available. You can also order dishes that are prepared according to religious regulations or ethnic customs, for example for Hindus, Muslims, Orthodox Jews, Jains or Chinese passengers.

Air New Zealand Inflight Entertainment

Pacific Economy class

In Pacific Economy you have a wide range of on-demand entertainment options at your seat. Your very own 8.4″ screen and in-seat remote ensure you control the action, choosing what you watch and when. Find out more about our new on-demand in-flight entertainment.

Business Class

Experience the benefits of on demand entertainment – giving you control of the action: In-seat remote control allowing you to play, stop, fast forward and rewind whenever you want to, Your own individual 10.4″ high resolution screen, A wide range of audio and video on-demand entertainment options including the most recent blockbuster movies, TV programmes, exclusive audio programmes, a CD collection of the very best in music at every seat and a dedicated kids section with content specifically selected to entertain a younger audience.


Wi-Fi service is provided on Boeing 777-200 and 777-300 aircraft. The remaining fleet will be equipped with Wi-Fi in 2020 and you can contact the airline about its current status. Internet service is free for long-haul flights.

Air New Zealand Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Air New Zealand.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Air New Zealand Lounge

The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Air New Zealand lounges for a comfortable start to your trip.

Air New Zealand
IATA ICAO Callsign

Country:New Zealand
Owner: New Zealand Government (53%)
Alliance:Star Alliance
Frequent Flyer Program: Airpoints
Company slogan: -

Number of Aircraft: 64
Destinations:  51
Average Age of Aircraft: 7.6
Type of Aircraft: Airbus, Boeing, de Havilland Canada, ATR
Detail of Fleet: ATR 72, Airbus A320, Airbus A321neo, Boeing 777-200, Boeing 777-300, Boeing 787-9, De Havilland Canada DHC-8-300

Head Office: Private Bag 92007 Auckland 1 New Zealand
Phone Number: +64 9 369 1591, +64 9 357 3000
Fax Number: +64 9 366 2401

Why should I choose?

Airline Website and Social Networks

Airline Mobile Apps

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