Air China Flights
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- 1 About Air China
- 2 Air China Check-in
- 3 Air China Baggage Allowance
- 4 Air China Seat Selection
- 5 Air China Knee Distance
- 6 PhoenixMiles Frequent Flyer Program
- 7 Air China Food & Beverage
- 8 Air China Inflight Entertainment
- 9 Air China Pet Policy
- 10 Air China Lounge
About Air China
The state carrier Air China was founded in 1988. The company has its headquarters and hub in Beijing, and there are also several branches such as Shanghai, Chongqing, Tianjin and Tianjin.
Air China is China’s exclusive national flag carrier for civil aviation, a member of the Star Alliance, the world’s largest airline alliance, and it was the official airline partner of the 2008 Beijing Olympic Games. It ranks first among domestic airline brands (evaluated by the World Brand Laboratory as having a brand value of RMB 76.568 billion in 2013) and it is leading ahead of its domestic competitors in passenger and freight air transport and related services.
As of June 01, 2020, Air China (including its holding companies) owns 834 aircraft, featuring Boeing and Airbus, with an average age of 7.4 years. It operates 298 passenger routes, including 71 international routes, 15 regional routes and 212 domestic routes, covering 31 countries and regions, and 154 cities (47 international cities, 3regions, and 104 domestic cities). In cooperation with Star Alliance member airlines, its service network is further extended to 1,330 destinations in 195 countries.
Air China Logo
Air China’s logo consists of an artistic Phoenix pattern, the Chinese name of the airline written in calligraphy by former national leader Mr. Deng Xiaoping, and “AIR CHINA” written in English. The phoenix logo is also an artistic transfiguration of the word “VIP”. The color is the traditional Chinese red which implies auspiciousness, completion, peace and happiness, and expresses Air China’s sincere passion to serve society and endlessly pursue safety.
Air China Vission
Air China holds its vision and orientation as “a well-established global airline”, the connotation of which is to realize four strategic objectives: leading competitiveness in the world market, continuously enhanced development potential, excellent and distinguished travel experiences for passengers, and steadily increasing profits. Its enterprise spirit emphasizes “serving the world with a warm heart and guiding the future by innovation”. Its enterprise mission is to “meet the requirements of customers and create mutual value”. Its enterprise sense of worth is to “deliver a high level of service and earn universal approval from the public”. Its service philosophy is “Credibility, Convenience, Comfort and Choice”.
Air China is committed to providing passengers with the “Four Cs” service of Credibility, Convenience, Comfort and Choice. Air China’s frequent flyer program, PhoenixMiles, has the longest history of any frequent flyer program in China. Through the integration of its various memberships under Air China holding companies and joint-stock companies, all are unified as “PhoenixMiles”. By the end of 2013, the PhoenixMiles program had more than 2891 million members. Air China is the first domestic civil airline to launch “Forbidden Pavilion” First Class and “Capital Pavilion” Business Class, the two-class elite services on medium-to-long distance flights featuring “lie-flat seats” and a “distinguished service throughout the journey” experience, which provides passengers with distinguished, comfortable and convenient travel space and considerate service.
Air China adheres to customer-oriented service innovation, and has rolled out a series of new products including the “Global Flight Manager Program” and ” Air China Unlimited”. Air China enjoys a strong domestic and international connection capacity and sales network, owns an extensive high-quality client group and has become the first choice for many clients from Chinese governmental organizations and companies. On June 28, 2011, Air China was awarded the 4-star rating by SKYTRAX – the international authority for accrediting airline services. On June 12, 2012, Air China was granted the Fast Travel Gold Award at the 68th IATA Annual General Meeting and World Air Transport Summit.
Air China Cabin Crew
Air China has a team of pilots and flight attendants with excellent technical training, a precise work style and good service skills. Air China’s award-winning pilot team has received many prizes such as the “ICAO Medal of Honor”, “National Safe Production Advanced Unit”, and the “Pilot Example of Safe Flight”. The team has created a world-class flight safety record: completing a successful polar flight, creating a miraculous 45-year safe flight record (starting from 1965) by mastering the tough Chengdu – Lhasa route, once regarded as a “restricted air zone” by the international civil aviation industry (a route that is recognized worldwide for its difficult flight conditions), and by performing successful night flights to Lhasa in 2008. Its cabin crew team demonstrates its internationalization with the addition of Japanese, Korean and German flight attendants who are professional and dedicated. They are the best friends to passengers in the blue sky. They consistently put forward the “Four Cs” service of Credibility, Convenience, Comfort and Choice. The quality of their service has been acclaimed by passengers.
Air China is involved in the social sector, the China Children Insurance Fund (CCIF) is one example. In the event of disasters, Air China brings helpers and relief supplies to the affected regions, whether at home or abroad.
Air China Hub Airports
Beijing Capital Airport(PEK),
Shanghai Pudong Airport(PVG)
Beijing Daxing International Airport
Chongqing Jiangbei International Airport
Dalian Zhoushuizi International Airport
Guangzhou Baiyun International Airport
Hangzhou Xiaoshan International Airport
Hohhot Baita International Airport
Shenzhen Bao’an International Airport
Tianjin Binhai International Airport
Wenzhou Longwan International Airport
Wuhan Tianhe International Airport
Air China Classes of Service
Air China passengers can choose between Economy Class, Business Class and First Class. Business and first class passengers can pre-order up to two meals before long-distance international flights, depending on the route. The offer ranges from fish and seafood, beef, pork, chicken and duck to vegetable and pasta dishes. Air China’s on-board entertainment includes newspapers, magazines, music channels, games and classic films. Of course there are differences according to the flight class.
Air China fly to 43 countries worldwide. The main destinations are; Australia, Austria, Belarus, Brazil, Cambodia, Canada, Cuba, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Italy, Japan, Kazakhstan, Macau, Malaysia, Mongolia, Myanmar, Nepal, New Zealand, North Korea, Pakistan, Panama, Philippines, Poland, Russia, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam.
The airline has a codeshare agreement with the following airlines.
Air China Check-in
The second largest Chinese airline Air China online check-in saves passengers plenty of time. No matter where you are in the world, you can control your flight from anywhere.
Online check-in procedure
On the homepage of the airline website you will find the “Online check-in” button . If you click here, the window for starting the process appears immediately. You can choose whether to log in with your passport, ticket number or booking reference.
Once you have logged in, all flights for which you can check in appear. Here you simply select the appropriate flight.
Afterwards it is possible to reserve a seat on the seating plan. Occupied spaces appear gray, available spaces are green.
Finally, the boarding pass is printed out and online check-in at Air China is completed.
If you only fly a part of the route with Air China, you can only carry out online check-in for them. For the other route you have to check in with the relevant airline.
Baggage drop off
Baggage is dropped off at the airport at the baggage drop-off counter. Even if there is a queue here, it is processed much faster than at a normal check-in counter, since the passengers really only check in their luggage.
A special service can be used when flying from Beijing or Hohhot, because there are vending machines for baggage drop-off. There, everyone who used the online check-in can create their luggage tags themselves and then drop off their luggage at the express counter. Of course, this saves even more time. In Beijing you should have used the machine at least 30 minutes before departure. Hohhot is 40 minutes away. The earliest use is four hours before departure.
Change of seat
It is practical that even after printing the boarding pass, you can still choose another seat. To do this, simply go to the website, log in again and select a new place. Then you print out the new boarding pass. The old card is no longer valid.
Check-in start time
It starts 24 hours before the departure of the aircraft and ends 180 minutes before the flight.
Click the button below to check in online.
Air China check-in counters are manned up to 30 minutes prior to departure for domestic flights and 60 minutes for international flights.
Air China Baggage Allowance
At Air China, items such as medication, jewelry, other valuables and liquids that are packed in 100 ml bags may be carried in hand luggage. A laptop can also be brought on board in addition to the hand luggage. On all connections and in all booking classes at Air China, the hand luggage must have a maximum size of 55 cm x 40 cm x 20 cm. The maximum weight is 5 kg and 8 kg in First and Business Class. In the higher passenger classes this can be divided into two pieces.
When it comes to checked baggage, the regulations are somewhat more complicated. Baggage restrictions apply to all domestic and international flights. On domestic flights, passengers who fly in First Class can take 40 kg, for Business Class passengers the limit is 30 kg and in Economy Class it is 20 kg. The maximum dimension of the luggage is 100 cm x 60 cm x 40 cm. On international flights, flight passengers in the First and Business booking classes have the option of checking in a total of two pieces of luggage, each weighing a maximum of 32 kg. These must not exceed the linear size of 158 cm. In Economy Class, passengers can check in one or two pieces of luggage weighing up to 23 kg on international flights depending on the destination. The linear dimensions are identical to those of the other booking classes.
In contrast, the provisions on additional luggage in the form of musical instruments and sports equipment are very simple at Air China. Any item of this type that does not exceed 158 cm in length, height and width may be carried as a piece of luggage. However, especially in economy class, you should note that there are additional fees for checking in such items of luggage if they are added to the free baggage allowance.
Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information
Air China Seat Selection
Passengers with e-tickets can reserve a seat free of charge during online check-in. Air China also offers its customers the option of choosing a preferred seat at the airport counter. In First and Business Class, passengers can also expect comfortable seating that can be tilted by 180 degrees and ensure a pleasant journey.
Air China Knee Distance
Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.
PhoenixMiles Frequent Flyer Program
In addition to Air China, PhoenixMiles also use the airlines Shenzhen Airlines, Shandong Airlines and Dalian Airlines. By becoming a member of the Star Alliance, the frequent flyer program PhoenixMiles is largely compatible with the bonus programs of the other participants. Miles can be earned in addition to flights, stays in partner hotels or the use of certain car rental companies. Miles redeemed make booking class upgrades or free flights possible. There are four levels of status at PhoenixMiles.
Air China Food & Beverage
Air China on-board catering is included in the ticket price in all booking classes. It is used to advertise the eating habits of the respective routes by working with 110 catering companies. In addition to Chinese specialties, Western meals are also always offered. In the economy this should start with breakfast with warm semolina porridge and side dishes. For lunch or dinner there is a choice of fish, meat or poultry as well as Asian noodle and rice dishes. Chinese cakes, hamburgers and sandwiches are served on shorter flights. In addition to coffee and various teas, you can definitely order water and the usual soft drinks in the economy, depending on the route, beer and wine.
The list of conceivable special meals is long and should include all options for common medical, religious and nutritionally conscious wishes. You are requested to notify the special requests up to 24 hours before departure, for kosher meals 48 hours.
In the business, gourmet quality is promised and served on porcelain. Here, too, Air China assures to serve the western palate as well as the Asian. In addition to hot meals, snacks are available. From business, Air China pays particular attention to the wine list, which has been designed in cooperation with international experts since 2009 and includes up to 200 items. Air China calls this concept “wine cellar above the clouds”.
As in business, Air China also wants to ensure in First Class that menus change on a monthly basis so that frequent flyers do not get bored when it comes to catering. Unfortunately, the airline is not currently publishing sample menus. In First Class, however, you can assume that you will be treated to culinary delights and drinks.
As an international airline and the flagship of the People’s Republic of China, you can expect from Air China that food and drink meet the standards of the Star Alliance and that you are catered for on board in accordance with your booking class.
Air China Inflight Entertainment
Especially in long distances, Air China offers in-flight entertainment, so you can enjoy your flight without getting bored.
The airline offers you movies, music, TV shows and more entertainment options that will allow you to travel without getting bored.
In all A330-300 aircraft, passengers can use the Internet high above the clouds. Air China offers this service free of charge – but only for laptops and tablets. Smartphone users are not allowed to log on to the Internet, as according to Air China this could lead to dangerous interference. To use the WLAN, you have to register in the system with your user name, password, seat number and identification number. The Chinese airline unlocks the connection from a height of around 3,000 meters. Passengers are not allowed to use the Internet during take-off and landing.
Air China Pet Policy
Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Air China.
Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.
Air China Lounge
The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Air China lounges for a comfortable start to your trip.
Owner: Air China Group (53.46%)
Frequent Flyer Program: PhoenixMiles
Company slogan: Land Your Dream
Number of Aircraft: 429
Average Age of Aircraft: 7.7
Type of Aircraft: Airbus, Boeing
Detail of Fleet: Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Airbus A321neo, Airbus A330-200, Airbus A330-300, Airbus A350-900, Boeing 737 MAX 8, Boeing 737-700, Boeing 737-800, Boeing 747-8, Boeing 747-400, Boeing 777-300, Boeing 787-9
Head Office: Jingxin Mansion,A-2,Dongsanhuan Bei Road,Beijing,100027, China
Phone Number: +861 0955 83
Fax Number: +861 0955 83
Why should I choose?
Airline Website and Social Networks
Airline Mobile Apps
Popular Air China Flights
|Beijing → Shanghai|
|Shanghai → Beijing|
|Beijing → Shanghai|
|Guangzhou → Beijing|
|Hong Kong → Beijing|
|Beijing → Guangzhou|
|Shenzhen → Beijing|
|Beijing → Hong Kong|
|Beijing → Tokyo|
|Beijing → Shenzhen|
|Beijing → Moscow|
|Shanghai → Beijing|
|Shanghai → Beijing|
|Vienna → Beijing|
|Hangzhou → Beijing|
|Nur-Sultan (Astana) → Beijing|
|Chengdu → Beijing|
|Moscow → Beijing|
|Beijing → Los Angeles|
|Tokyo → Shanghai|