Air Astana Flights

Air Astana

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Air Astana About Air Astana

Air Astana is a Kazakh airline with headquarters in Almaty, the largest city in Kazakhstan. It was founded as the successor to the then insolvent state airline Air Kazakhstan in September 2001 by the state company Samruk-Kazyna, which holds 51 percent of the shares, and the British aviation and defense group BAE Systems. Air Astana started operations with a Boeing 737 on May 15, 2002 with the flight from Almaty to Astana in the Kazakh capital. The airline’s hubs are Kazakhstan’s two largest airports in Almaty and Astana.

In 2004, Air Astana quickly acted on the bankruptcy of the country’s former national carrier, expanding its domestic and international network, particularly to Dubai, Istanbul, Beijing or Moscow, followed by European destinations. With the acquisition of its own departure control system, Air Astana took another step towards progress. If you use Air Astana frequently, you should register for the frequent flyer program Nomad Club to receive discounts.

Air Astana Hub Airports

Almaty International Airport (ALA / UAAA)

Secondary Base
Nursultan Nazarbayev International Airport (NQZ / UACC)

Air Astana Classes of Service

Air Astana flights offer their passengers three classes. The most luxurious is not first class. Rather, this is omitted, so that in addition to Economy Class and Economy Sleeper, Business Class is also available. The biggest service is of course in business class. Travelers will hardly miss First Class. But the economy sleeper should also satisfy many a tired guest.

Air Astana has 32 airplanes with more than 64 domestic and international destinations for cheap and affordable flights.

The airline is flying to 14 cities of Kazakhstan, mainly in Almaty, Aktau, Aktobe, Astana, Karaganda and Chimkent. Azerbaijan, Georgia, India, Iran, Kyrgyzstan, Malaysia, China, Russia, South Korea, Tajikistan, Thailand, Turkey, Ukraine, United Arab Emirates, Uzbekistan, Vietnam are the countries that airline is flying internationally.

The airline has a codeshare agreement with the following airlines.

Air France Cathay Pacific Lufthansa
Air India Etihad Airways S7 Airlines
Asiana Airlines KLM Turkish Airlines
Bangkok Airways LOT Polish Airlines Ukraine International Airlines

Important Milestones

Air Astana has already received several awards from Skytrax: the airline is considered the best airline in Central Asia and India and has earned 4 Skytrax points through great service.

Air Astana Check-in

Air Astana offers passengers the following check-in options: at the counter, online and on the go.

Online Check-in

Air Astana offers its online check-in directly on the company’s website

Check-in start time

Starting from 24 hours before the flight and continues until 60 minutes prior the scheduled flight.

*For flights from Dushanbe and Kazan, this service ends three hours before the scheduled departure.

Click the button below to check in online.


Airport Check-in

Both domestic and international flights close the counters at the airport 40 minutes before the start of the trip.

Air Astana Baggage Allowance

Carry-on baggage

In Economy Class, a piece of hand luggage may not be larger than 56 x 45 x 25 cm and not more than eight kilograms. In addition to the hand luggage of 56 x 45 x 25 centimeters, Business Class travelers can take another same size piece of luggage. Together, the two pieces of luggage must not weigh more than 16 kg. In addition, each traveler is allowed to bring a personal item, such as a handbag or a laptop, a coat or reading for the flight.

Checked baggage

Economy Class passengers are granted 23 kg of baggage allowance. Economy Sleeper class can also deliver 23 kg of 2 pieces of baggage. Business class passengers are entitled to 2 pieces of 32 kg free baggage. The baggage must not exceed 158 centimeters (maximum circumference). In cases where the baggage allowance is exceeded, the customer will be charged an appropriate extra charge. In addition, frequent flight program members have additional baggage allowance.

Some destinations have special Baggage Allowance. The validity date is unknown.

Routes Baggage Allowance
Beijing – Kiev – Beijing 2PC * 23kg
Beijing – Nur-Sultan – Beijing 2PC * 23kg
Bishkek – Delhi – Bishkek 2PC * 23kg
Bishkek – Seoul – Bishkek 2PC * 23kg
Delhi – Bishkek – Delhi 2PC * 23kg
Delhi – Kazan – Delhi 2PC * 23kg
Delhi – Kiev – Delhi 2PC * 23kg
Delhi – Moscow – Delhi 2PC * 23kg
Delhi – Novosibirsk – Delhi 2PC * 23kg
Delhi – Omsk – Delhi 2PC * 23kg
Delhi – Saint Petersburg – Delhi 2PC * 23kg
Delhi – Tbilisi – Delhi 2PC * 23kg
Delhi – Yekaterinburg – Delhi 2PC * 23kg
Istanbul – Tashkent – Istanbul* 2PC * 23kg
Kazakhstan – Urumqi – Kazakhstan 2PC * 23kg
Kiev – Beijing – Kiev 2PC * 23kg
Kiev – Delhi – Kiev 2PC * 23kg
Kuala Lumpur – Moscow – Kuala Lumpur 2PC * 23kg
Kuala Lumpur – Saint Petersburg – Kuala Lumpur 2PC * 23kg
Moscow – Delhi – Moscow 2PC * 23kg
Nur-Sultan – Beijing – Nur-Sultan 2PC * 23kg
Saint Petersburg – Delhi – Saint Petersburg 2PC * 23kg
Saint Petersburg – Kuala Lumpur – Saint Petersburg 2PC * 23kg
Tashkent – Istanbul – Tashkent 2PC * 23kg
Tbilisi – Beijing – Tbilisi 2PC * 23kg
Tbilisi – Delhi – Tbilisi 2PC * 23kg
Urumqi – Kazakhstan – Urumqi 2PC * 23kg

Other luggage

Please contact the airline regarding the transport of pets and sport equipment.

Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information

Air Astana Seat Selection

In the course of the booking process, passengers can choose a seat. If you have forgotten the reservation during the online booking, you can make it up by emailing or by phone. Air Astana is currently not providing information on the availability of XL seats.

Air Astana Knee Distance

Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.

Nomad Club Frequent Flyer Program

Nomad Club is a classic frequent flyer program, which cooperates with Miles and More . Members are credited for flights booked with Air Astana, depending on distance and promotion class. Also purchases, hotel stays and restaurant visits in Kazakhstan are rewarded with bonus points. Nomad Club points are valid for 36 months. The flights booked for flights and the bonus points earned at partner companies can be exchanged for free flights and upgrades. The membership status, on the other hand, is calculated only from the flight balance sheet.

Benefit twice with Nomad Club and Miles and More

You can also earn miles on the Luftansa miles program Miles & More on flights to Frankfurt, London and Hanover on the terms of a treaty with Lufthansa in 2007. In addition, the Nomad Club card also earns miles on Asiana flights.

The mile earning information table is below .

Domestic flights  For travel in Kazakhstan members will receive a fixed number of flight points for each flown one-way segment depending on the travel zone and class of travel as determined by the booking class shown on the ticket:

Travel Economy Class
Y B H K L T Q S E* P*
Business Class
Within Zone 1 or Zone 2 300 points 450 points
Between Zones 1 and 2 600 points 900 points

Zone 1: Almaty, Astana, Karaganda, Kostanay, Kyzylorda, Oskemen, Pavlodar, Shymkent, Zhezkazgan

Zone 2: Aktau, Aktobe, Atyrau, Uralsk

Note: Business Class may not be offered on all domestic routes International Flights The amount of points you earn on international flights determines the distance between the departure point and the destination. Please find out how many miles you will earn on the airline website.

Air Astana Food & Beverage

Economy and Business Class

Air Astana offers high quality catering on board, with a large selection of food and drinks. Depending on the region, you will experience the variety of flavors of the cuisine of Central Asia, Arabia, Asia and Europe. Depending on the destination, fresh, seasonal foods are taken into account and innovative menus are created from them. There is wine and sparkling wine as well as hot and cold refreshments to choose from. Most long-haul routes also offer espresso, latte macchiato and cappucino.

Special meals

Air Astana also offers a wide range of special dishes that you can order on most international and some domestic flights. Find out in advance through the call center whether special meals are available on your flight. These must be ordered at least 24 hours before departure. The following special requests can be taken into account:

  •  vegetarian and vegan dishes
  • Hindu and kosher food
  • low-calorie, low-fat and low-salt dishes
  • Light and diabetic food
  • Baby and children’s food
  • Lactose and gluten-free food
  • Raw food and fruit

Air Astana Inflight Entertainment

Air Astana also ensures that passengers do not get bored. On flights longer than 3 hours, passengers can use the KCTV and watch films, for example. Audio entertainment is also on offer.


Air Astana currently does not offer internet during the flight. It is currently not known whether the Kazakh airline is retrofitting its fleet. Passengers can find news on the airline’s website.

Air Astana Pet Policy

Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Air Astana.

Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.

Air Astana Lounge

The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Air Astana lounges for a comfortable start to your trip.

Air Astana
IATA ICAO Callsign

Owner: State Owned (51%), BAE systems (% 49)
Frequent Flyer Program: Nomad Club
Company slogan: From the Heart of Eurasia

Number of Aircraft: 32
Destinations:  64
Average Age of Aircraft: 6.6
Type of Aircraft: Airbus, Boeing, Embraer
Detail of Fleet: Airbus A320, Airbus A320neo, Airbus A321, Airbus A321neo, Boeing 757-200, Boeing 767-300, Embraer 190, Embraer Е190-Е2

Head Office: 4A, Zakarpatskaya St., Almaty, 050039, Kazakhstan
Phone Number: +7717258 44 77, +7727244 44 77
Fax Number: +7 727 259 87 01

Why should I choose?

Airline Website and Social Networks

Airline Mobile Apps

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