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Aeromexico is the largest airline in Mexico. Aeromexico offers national and international scheduled flights. From its base in Mexico City, Aeroméxico serves numerous domestic destinations as well as airports in Asia and Europe, but especially in North, South and Central America. Aeromexico is also the only South American airline that flies directly to Asia. As a founding member of the worldwide flight alliance Sky Team, Aeromexico also works closely with Air France, Delta Air Lines and Mexicana. The airline was founded in 1934, at that time under the name Aeronaves de Mexico. The first flight went from Mexico City to the seaside resort of Acapulco. The company received financial support from the American airline Pan Am during the Second World War. The market position was further expanded by Aeromexico buying up all of its competitors in the 1960s. The airline has had its current name since 1972. The regional route network in particular is very well developed at Aeromexico.
The airline cleverly combines history with modernity in its logo. It shows a symbol of the Aztecs, a knight with an eagle on his head. The most important principles include security, reliability and punctuality. The airline offers an extensive service. There is a first class on all flights. As a First Class traveler, the passenger can expect a priority check-in as well as culinary delights and a variety of entertainment media. The time until the flight can be spent in the exclusive Salón Premier, a high-class lounge. For frequent flyers there is the Club Premier program, where you can receive a variety of awards. Members earn miles on flights with Aeromexico or Sky Team partners, as well as at participating hotels and car rental companies. The miles can later be exchanged for rewards. Aeromexico’s slogan is Vamos por el Mundo, in English, for example, ‘Let’s go out into the world, which perfectly sums up the company’s principles’.
Aeromexico Connect and Aeromexico Contigo are subsidiaries.
Aeromexico Hub Airports
Mexico City Licenciado Benito Juarez International Airport (MEX / MMMX)
Guadalajara Don Miguel y Hidalgo International Airport (GDL / MMGL)
Monterrey General Mariano Escobedo International Airport (MTY / MMMY)
Aeromexico Classes of Service
Aeromexico flights offer customers the regular Basic, Classic, AM Plus and Premier class. In the Basic class, passengers can look forward to friendly, solid-level service. The AM Plus impresses with more legroom. If you want luxury, upgrade to Clase Premier. She delights with a particularly excellent meal on board, which was created by the award-winning Mexican chef Enrique Olvera. Other amenities include plenty of legroom and wider seats, WiFi, premium entertainment, power, USB port, magazines and cosmetics.
Around 16 cities are reached within Mexico. Many destinations are in the USA and South America, such as Salt Lake City, Santiago or Los Angeles. Aeromexico is the only Mexican airline to offer flights to Europe, reaching the airports in Paris, Rome, Barcelona and Madrid. A few Asian metropolises are also served.
The airline has a codeshare agreement with the following airlines.
|Aerolineas Argentinas||Delta Air Lines||Korean Air|
|Air Europa||Garuda Indonesia||LATAM Chile|
|Air France||Gol Transportes Aéreos||WestJet|
|Copa Airlines||Japan Airlines|
At Aeromexico, passengers can check in at the counter, online and mobile.
If you want to avoid long waiting times, you can also check in via the Internet. The airline enables online check-in up to 2 hours before the start of the trip. An optimized website is available for the mobile check-in service.
Click the button below to check in online.
The counters close 30 minutes on domestic flights and 90 minutes before departure on international connections. Passengers traveling without luggage should check in 40 minutes before departure for international flights.
Aeromexico Baggage Allowance
Each passenger is allowed to take a piece of hand luggage on board, which weighs a maximum of ten kilograms and whose external dimensions do not exceed a total of 115 centimeters. In addition, each passenger may take a handbag, briefcase or laptop bag on board.
For domestic flights, the free allowance for checked baggage is a suitcase that must not weigh more than 25 kg. On USA, Canada and European flights, travelers can check in a bag with a maximum weight of 23 kg. For Central America, South America, Cuba and Asia flights, the exemption limit is two suitcases each weighing 23 kg. Anyone flying to or from Brazil can check in two pieces of luggage weighing 32 kg each.
Aeromexico does not allow musical instruments as hand luggage. Sports luggage costs extra in any case. Reservations in advance at the call center are $ 40 and at the airport are $ 50.
Tripuck does not guarantee the correctness and timeliness of the information. Contact your agency or airline for actual luggage information
Aeromexico Seat Selection
The Mexican airline allocates its seats in the course of the booking process. Passengers who want a different seat can change it when checking in online. Aeromexico is currently not providing information on the allocation of comfort seats with more legroom and extra seats. You can find news on the airline’s website.
Aeromexico Knee Distance
Because of the airlines who want to reduce the cost of flying more passengers, knee distance is very important especially on long haul flights. The front seats and emergency exit seats are the seats with the highest knee distance. It is generally sold for a fee.
Club Premier Frequent Flyer Program
The Club Premier currency is called Premier Kilometer (KmP). Depending on the tariff class, 50% – 200% of the kilometers flown are credited with Aeromexico. The 17 partners of the SkyTeam Alliance and the neighboring airlines Alaska Airlines, Copa and LAN set their own conditions. The program grants a number of extra bonuses for new members as well as a birthday bonus. The Aeromexico credit cards (Visa, American Express) are available with bonus kilometers and many additional advantages. Additional kilometers are earned with hotel stays, rental cars, points transfer and the use of credit cards. If a few kilometers are missing from the reward you want, you can buy it again.
Club Premier: bonus flights and attractive rewards
Bonus kilometers can be exchanged for award flights with Aeromexico and the partner airlines, as well as for upgrades and the Salon Lounge Pass. With a Club Premier family account, the mileage transfer between family members is free of charge. Bonus kilometers can be spent in the Premier Store and at Premier Games for various products and online games. The option of auctioning premiums such as vacation trips and lifestyle products at auctions is particularly attractive. Gold, platinum and Titanio elite memberships include the usual benefits and are valid for one year each. Members must book at least one flight with Aeromexico within two years, otherwise the kilometers collected will expire.
Aeromexico Food & Beverage
As usual with an airline of classic size, on-board catering at Aeromexico is issued in all booking classes at no extra charge. In the economy there are pastries, peanuts, cookies and other snacks for passengers with a flight duration of less than three hours. In addition, hot and cold drinks are offered, as usual from coffee, tea and water to juices and soft drinks. Alcoholic beverages such as beer and wine are only served after eleven o’clock. Then there is Tequila, the famous Mexican agave brandy.
If the flight takes between three and six hours, depending on the route and time of day, Aeromexico serves snacks or a complete meal and free drinks in economy. A warm meal is always served for long-haul flights of more than six hours. For example omelets, fish dishes and pasta. With all international connections, it is possible to register special requests for meals up to 48 hours before the trip. These include the options vegetarian, vegan, kosher and gluten-free as well as dishes tailored to diabetics or children.
At Aeromexico Class, Business Class is called Premier. On its website, Aeromexico speaks for business only in general of an exclusive menu for the booking class, but does not give any examples. Instead, advertising is carried out with internationally renowned chefs. Testimonials on websites such as One Mile At Time indicate that business passengers are greeted with a glass of champagne and later served on porcelain à la carte. Frequent flyers report that in the business at Aeromexico they had a choice between fish, chicken and vegetarian pasta, followed by ice cream after cheese platter and salad as a starter to the main course. The drinks menu lists not only wines, but also alcoholic beverages. Snacks are therefore available at any time.
Aeromexico offers the standards of an established airline for on-board catering, but is stingy on its website with more detailed information. If in doubt, you should take the opportunity to pre-order a special meal at least two days before the arrival.
Aeromexico Inflight Entertainment
Aeromexico, as a full-service airline, impresses with its high-quality service on all flights and in all classes, which is reflected, among other things, in the range of food and drinks. On long-haul flights, passengers receive full meals and free drinks. In the case of a short-haul flight, the multilingual flight crew serves a snack and free drinks. Thanks to extensive on-board entertainment with film and music channels, the time on board is particularly entertaining. Video games are also possible on selected routes.
So far, the Aeromexico fleet has not been equipped with WiFi. It is currently unknown whether the airline will offer this service in the future. You can find current information on this on the airline’s website.
Aeromexico Pet Policy
Who wants to leave your best friend at home? On this page you will find the rules of traveling with your pet during your flight with Aeromexico.
Please be sure to check with the airline before you travel, as the rules for transporting pets vary according to the airline.
The lounges are indispensable especially for business class passengers. What facilities does it offer? Here you will find detailed information about Aeromexico lounges for a comfortable start to your trip.
Owner: Grupo Aeroméxico
Frequent Flyer Program: Club Premier
Company slogan: Mexico's Global Airline
Number of Aircraft: 70
Average Age of Aircraft: 8.1
Type of Aircraft: Boeing
Detail of Fleet: Boeing 737 MAX 8, Boeing 737-700, Boeing 737-800, Boeing 787-8, Boeing 787-9
Head Office: Paseo de la Reforma 445-6o, Col. Cuauhtemoc, 06500 Mexico City. Distrito Federal, Mexico
Phone Number: +52 55 5133 4000
Fax Number: +52 55 5133 4618